Hours per Week:25
- a) Have an Ontario Secondary School Diploma or equivalent;
- b) Be at least 18 years of age and pass an approved qualifying test
Pass the NACC Technical Literacy Exam
Complete a Medical Certificate Immunization Form
Complete a Canada-Wide Policies Clearance of Criminal Record, including Vulnerable Sector
- a) Have an Ontario Secondary School Diploma or equivalent;
Client Care Techniques
Learn how to assist your clients with daily tasks.
Common Health Conditions
Familiarize yourself with common ailments among seniors.
Understanding the physical and emotional toll of death.
Learn to be an excellent communicator with your clients.
Program Goals & Learning Outcomes
Career & Postgraduate Education Opportunities
How You Will Be Evaluated
Program Qualifications & Accreditation
How to Apply
The Personal Support Worker Program provides quality education and training for aspiring Personal Support Workers (PSWs). This certificate program is carefully designed to impart the skills and competencies needed to effectively take on the Personal Support Worker role. It features comprehensive and updated course content and carefully designed learning experiences facilitated by experienced instructors.
To fully equip learners to deliver optimum health care service as PSWs, the following courses are included in this certificate program:
- PSW Foundations
- Safety and Mobility
- Body Systems
- Assisting with Personal Hygiene
- Abuse and Neglect
- Household Management, Nutrition and Hydration
- Care Planning / Restorative Care / Documentation / Working in the Community
- Assisting the Family, Growth and Development
- Assisting the Dying Person
- Assisting with Medications
- Cognitive and Mental Health Issues and Brain Injuries
- Health Conditions
- Clinical Placement (Community)
- Clinical Placement (Facility)
Cestar College’s Personal Support Worker Program equips career-minded learners with the needed skills to effectively administer health care services as valuable contributors to the healthcare industry. The curriculum is designed with the demands of adult education in mind. Therefore, learners are given the optimum environment to cultivate independence, self-direction, and marketability.
Learners are prepared to succeed in the dynamic landscape of health care with the following core skills:
Empathy and Patience
In the field of health care, empathy and patience are two of the most important attributes to have. Personal Support Workers need utmost patience and empathy as they care for people through old age, illness, or recovery. PSWs need to be able to show that they are willing to listen and understand their clients’ needs. They also need to be able to show that they truly care even in instances when clients or patients are “difficult.”
Keen Observation and Critical Thinking
In providing care services, two of the most important skills that need to be instilled in aspiring PSWs is that of keen observation and critical thinking. Personal Support Workers spend plenty of one-on-one time with their clients and therefore have the opportunity to detect changes in their client’s appetite, behaviour, and attitude. These changes need to be reported immediately as they can be indicators of what’s needed in terms of the client’s physical, emotional, and mental well-being.
Familiarity with Health Conditions
As a valuable profession in health care, Personal Support Workers are expected to have fundamental knowledge regarding health conditions that are common to the demographic of their clients - as well as the best practices when faced with scenarios related to such health conditions. A few of the common health conditions that personal support workers need working knowledge on include: depression, brain injuries, dementia, Alzheimers, impaired hearing, impaired vision, mobility issues, and so on.
Safe and Effective Assistance with Daily Living
Personal Support Workers need the skills to safely and effectively assist a client with tasks of daily living, thereby helping clients maintain independence and dignity. A big portion of providing care service is giving assistance with personal grooming, hygiene, mobility, nutrition, medication, and so on. Personal support workers need to be able to hone a personalized approach depending on the client’s unique needs.
Support for a Dying Client and Their Family
Personal support workers have a special role in providing support to clients who are approaching death and helping family members to cope. PSWs are trained to make the client as comfortable as possible in their remaining days, being mindful of the client’s rights and wishes regarding support. In line with this, PSWs also need to be equipped with the right mindset and best practices to cope with feelings of sadness, frustration, and/or anger surrounding the loss of a patient.
Cestar’s post-secondary Personal Support Worker Program is suited for both local and international students who aspire to begin a rewarding career in care service. The entire PSW program takes about 7 months to complete and encompasses a total of 700 hours. The program’s hours are allocated in such a way that all the needed PSW classes are covered.
Additionally, learners will undergo clinical placements where they will be able to gain valuable hands-on experience in a real world setting.
|Safety and Mobility||40|
|Assisting with Personal Hygiene||30|
|Abuse and Neglect||15|
|Household Management, Nutrition and Hydration||30|
|Care Planning/Restorative Care/Documentation/Working in the Community||30|
|Assisting the Family, Growth and Development||25|
|Assisting the Dying Person||30|
|Assisting with Medications||20|
|Cognitive and Mental Health Issues and Brain Injuries||40|
|Clinical Placement (Community)||110|
|Clinical Placement (Facility)||200|
Becoming a Personal Support Worker is one of the most rewarding and stable health care careers out there. To become a PSW, one must complete the needed post secondary education which can be completed in as little as 7 months. This path of accelerated learning is one of the factors that make this career path so enticing. Along with this, one can look forward to the following career opportunities and options for further education:
Your PSW Career
Potential employers are aware of the benefits of hiring graduates of the Common Standards Group Personal Support Worker Program that is offered by Cestar College. These benefits include:
- Assurance that graduates have been trained to meet established learning outcomes and program standards
- Assurance that the graduate has the knowledge required to do the job as verified by third party testing
- Assurance that the skills required to do the job have been verified in clinical settings prior to graduation
As such, Cestar College graduates are in the best position to secure careers such as:
|32K.||Home Support Worker||Provides companionship and personal care to clients within the client’s residence|
|37K.||Respite Worker||Steps in and provides the needed care for a patient when the primary caregiver opts for a break|
|38K.||Continuing Care Assistant||Provides assistance to clients in long-term care, home care, and assisted living communities.|
|39K.||Community Support Worker||Provides care and support to individuals within and throughout a specific community|
Future Education Options
Continued learning is a good way for Personal Support Workers to continue to advance in their field. The main sources of continued learning can be the employer or a training institution. The Canadian Centre for Health and Safety offers continued learning courses for PSWs that are free of charge. These courses can include topics such as mental health, health and wellness, musculoskeletal disorders, and pandemic planning.
Another option for future education can involve gaining the training needed to become a Registered Nurse. Numerous colleges offer PSW to RPN bridging which allows PSWs to upgrade their clinical qualifications to that of a Registered Practicing Nurse, thereby opening further career opportunities and a potential increase in salary.
Here at Cestar College, we make use of various instructional methods in our Personal Support Worker certificate program to facilitate a comprehensive and effective learning experience that supports all kinds of learning styles.
We maintain smaller class sizes for our lectures to make sure that we have student-teacher ratios that support personalized and in-depth learning. In our PSW program lectures, our faculty members impart the essential information as well their own learnings in the field. Lectures also involve activities and group discussions to keep the learners engaged.
In our seminars, students will be able to work in cooperative groups and participate in group activities to reinforce their learnings from the seminar. Faculty members rotate to each of the groups to provide constructive feedback.
Practical Clinical Work
Practical clinical work is a valuable learning opportunity wherein students are immersed in hands-on activities related to the tasks of Personal Support Workers.
Independent Project Work
Time is scheduled for the students to be able to work independently on specific assignments and projects related to their courses.
Before the beginning of any Personal Support Worker program, students are familiarized with the various evaluation tools that will be used to gauge their progress, as well as guidelines on how to succeed in the program. Students are therefore placed in the right mindset to be able to self-evaluate and to perform peer reviews. For any evaluated task, a learner will be able to try a certain number of times before being evaluated by the instructor.
For more information on this, please refer to the published course outlines.
The Personal Support Worker program is open to local and international students. All students must possess a high school diploma to be eligible for post secondary education. International students must have an IELTS score of at least 6.0 to qualify for the program.
The Cestar College Personal Support Worker program is certified by the National Association of Career Colleges. We utilize their curriculum in our teaching methods. More details on the NACC PSW certification can be found here.
For every friend that officially enrolls and starts the program, we will reduce your fees by $500. That means if you refer 6 friends and they all join the program, your fees are FREE! We will also offer a $500 discount to the friend you referred.
In order for the promotional discount to be applied to your fees, both you and the person being referred must reference each other prior to the program start and must enroll and officially start the program in the Winter 2021 semester (Estimated start date March 2021).
**Please note that referral bonuses cannot be shared between multiple individuals or combined with any other offers. Extension of this promotion past the Winter 2021 semester will be at the full and sole discretion of the College.